Shipping & Returns
SHIPPING & RETURNS
Due to the custom nature of our products, we do not accept returns. We do hold customer satisfaction as our top priority, so please contact us with any concerns you may have and we will do everything within reason, to make sure that you are happy.
If you want to cancel an order, please contact us immediately and state the reasoning. If we haven't started on the production of the item, we might be able to cancel it. We reserve the right to refuse cancellation if production has started.
Production may take between 1-2 weeks. If you need item/s by a certain date, please contact us before placing an order. Rush production and shipping are available at an additional cost.
We ship via USPS and UPS.
Standard shipping will take into account weight and product size but will be shipped the most economical method. You will be able to choose different options of shipping methods, this will only expedite shipping time (not production).